Comparison
360dialog: pricing and 7 alternatives
360dialog sells clean WhatsApp API access: a flat monthly fee per number and no markup on Meta's rates, software not included. Here is what it costs, who it fits, and 7 alternatives when raw access is not what you needed.
Pricing and features verified against each vendor's site on August 24, 2026
360dialog is one of the most respected pure-access BSPs: WhatsApp Business API hosting at a flat monthly fee per number (Regular at EUR 49/month), Meta's messaging fees passed through with explicitly no markup, and higher tiers that buy faster support SLAs and throughput rather than features. Agencies and platforms building on WhatsApp use it precisely because it stays out of the way.
That purity is also the limitation: 360dialog ships no inbox, no campaign builder and no chatbot studio. It assumes you bring software, yours or a partner's, and its partner-platform tiers (EUR 250 to EUR 1,000 per month plus per-channel fees) are aimed at companies reselling WhatsApp access, not at a five-person sales team. Most teams who land on "360dialog pricing" are actually looking for the finished product a BSP plugs into.
This guide covers both directions: platform BSPs that bundle API access into working software (Respond.io, WATI, SleekFlow, AiSensy, Interakt, DoubleTick), and Spun, which skips the API and gives a team an AI-first shared inbox on the WhatsApp number they already use, flat-priced.
360dialog pricing, explained
API access is priced per WhatsApp number per month: Regular at EUR 49 with 24/7 chat support, Premium at EUR 99 with a 30-minute first-response SLA and pre-verification, and High Throughput at EUR 249 for up to 1,000 messages per second. Meta's messaging fees are passed through separately with no markup, which is the company's signature policy.
The partner platform, for companies embedding WhatsApp for their own customers, runs EUR 250 (Starter, plus EUR 49 per channel), EUR 500 (Growth, plus EUR 25 per channel) and EUR 1,000 per month (Premium, plus EUR 15 per channel) with managed onboarding and escalating support.
Neither tier includes end-user software: no inbox, no campaigns, no bots. For contrast, Spun is $49 to $200 flat per month for the finished team workspace, no API and no Meta fees involved.
| Plan | Price | Included / limits |
|---|---|---|
| WhatsApp API Regular | EUR 49/mo per number | API hosting, 24/7 chat support; no software |
| WhatsApp API Premium | EUR 99/mo per number | 30-min first-response SLA, pre-verification |
| High Throughput | EUR 249/mo per number | Up to 1,000 msg/sec |
| Partner platform | EUR 250 to 1,000/mo + per channel | For platforms reselling WhatsApp access |
| Meta fees | Passed through, no markup | Per message, by category and country |
360dialog prices from 360dialog.com/pricing, checked August 24, 2026. Confirm current pricing on the vendor's site.
Why teams look for a 360dialog alternative
Usually not because 360dialog failed, but because raw API access was never the actual need.
No software included
Access without an inbox, campaigns or bots. You bring the product, which is exactly what most small teams do not have.
Built for platforms, not teams
The partner tiers and per-channel pricing serve companies embedding WhatsApp for their customers, not a team answering its own.
Meta fees still apply
No markup is the fairest deal on the API lane, but per-message template fees remain and scale with volume.
API limits are structural
Templates, the 24-hour window, no WhatsApp groups, a dedicated number: clean access does not remove them.
Euro pricing per number
Multiple numbers multiply the monthly base before a single message is sent.
360dialog alternatives at a glance
| Feature | Spun | Respond.io | WATI | SleekFlow | AiSensy | Interakt | DoubleTick |
|---|---|---|---|---|---|---|---|
| Pricing model | Flat, whole team | Plan + contacts + users | Plan + per user | Per user (min seats) | Plan + message credits | Plan + markup | Plan + per agent |
| Entry price (paid) | $49/mo flat | $99/mo | $59/mo (annual) | ~$149/mo | $45/mo | ~Rs 2,799/mo | $169.90/mo (annual) |
| Unlimited team members | |||||||
| Needs Business API approval | |||||||
| Per-message Meta fees | |||||||
| Works with your existing number | |||||||
| WhatsApp groups | |||||||
| Message templates required | |||||||
| AI compose / summary / ask-a-chat | AI agents | Add-on credits | AI suite | Add-on | Add-on | Enterprise only | |
| Voice note transcription | |||||||
| Speech-to-speech translation | |||||||
| Per-customer team scoping | Advanced roles | Roles | Roles | Basic | Roles | Roles + masking | |
| Ticketing / SLA engine | Workflows | Basic | Partial | ||||
| Named CRM integrations | Webhooks + Zapier | ||||||
| Free tier / trial | Free tier + trial | 7-day trial | 7-day trial | Free tier | Free tier | Free tier (IG) | Demo |
Prices are the vendors' published entry-level paid plans as listed on their websites on August 1, 2026 (annual billing where noted). API-based platforms also pass through Meta's per-message fees, which vary by country and message category. Always confirm current pricing on each vendor's site.
1.Spun
Our pickBest for teams that want AI on their existing WhatsApp number, without the Business API
Spun takes a fundamentally different approach from Business API platforms. It connects to the WhatsApp number you already use by scanning a QR code, the same way WhatsApp Web links a device. That means no API approval, no dedicated number, no message templates, no 24-hour window and no per-message fees. Your chat history and your WhatsApp groups come with you.
On top of that connection, Spun layers a genuinely AI-first workspace: AI drafts replies in your tone, summarizes long conversations, answers questions about any chat, auto-labels and triages incoming messages, and can run a knowledge-base chatbot. Voice is a standout: voice notes are transcribed automatically, and Spun can even translate speech to speech so you can talk to customers across languages.
It is built mobile-first, which matters if you actually run your business from your phone. Team sharing is granular: you can give a virtual assistant or teammate access to only their customers' conversations rather than the whole inbox. Broadcasts and scheduling are included, with built-in caution: Spun helps you stay within safe sending limits rather than encouraging mass blasting.
Pros
- Works on your existing number and history via QR, no API approval
- Full WhatsApp groups support
- Flat pricing, unlimited team members
- AI compose, summaries, ask-a-chat, auto-labeling, daily briefing
- Voice transcription and speech-to-speech translation
- Per-customer conversation scoping for VAs and teams
- Mobile-first apps
Cons
- No ticketing / SLA engine (triage is AI-driven instead)
- Fewer named CRM integrations (webhooks and Zapier instead)
- Not designed for official-API use cases like green-tick verified mass notifications
2.Respond.io
Best omnichannel platform for mid-market teams on the Business API
Respond.io is one of the most polished omnichannel platforms on the API lane. It unifies WhatsApp, Instagram, Facebook, TikTok and more into one AI-powered inbox, with strong workflow automation, AI agents and deep reporting.
The trade-off is cost structure: you pay for the plan, for user seats and for Monthly Active Contacts. Growth at $199/mo includes 1,000 active contacts; beyond that you pay $12 per extra 100. For high-volume teams this adds up quickly, and Meta's per-message fees still apply on top.
Pros
- Excellent omnichannel inbox and automation builder
- AI agents for lead qualification and support
- Strong analytics and enterprise-grade controls
- HubSpot, Salesforce and many native integrations
Cons
- Expensive for small teams; contact-based billing is hard to predict
- Business API only: templates, 24-hour window, no groups
- Overkill if WhatsApp is your only channel
3.WATI
Best-known Business API platform for small businesses
WATI is one of the most popular entry points to the WhatsApp Business API, with a shared team inbox, broadcast campaigns, no-code chatbots and a large integration marketplace including Shopify and Zoho.
The trade-offs are cost structure and seat limits: the Growth plan is hard-capped at 3 users, extra seats on higher tiers cost $24 to $69 per user, AI features are credit-based add-ons, and Meta's per-message fees apply on top of every plan.
Pros
- Mature product with a large integration marketplace
- Strong broadcast and chatbot tooling
- Well-documented, big user community
Cons
- Growth plan capped at 3 users with no way to add more
- Per-user fees stack quickly on growing teams
- API limits: templates, 24-hour window, no groups, dedicated number
4.SleekFlow
Best for commerce-focused teams in Asia on the Business API
SleekFlow is an omnichannel social commerce platform popular in Hong Kong, Singapore and Southeast Asia. It combines a shared inbox with flow automation, payment links and catalog features, and it ships a capable AI suite.
Pricing is per user with minimum seat counts, and WhatsApp costs extra: a hosted number is $15/mo and every template message is billed at Meta's rates. Like all API platforms, it cannot touch WhatsApp groups or your existing personal-number history.
Pros
- Strong commerce features: catalogs, payment links, Shopify integration
- Omnichannel: WhatsApp, Instagram, WeChat, LINE and more
- Free tier to test core features
Cons
- Per-user pricing with minimum seats gets expensive
- WhatsApp number hosting and message fees are extra
- Business API limits: templates, no groups, dedicated number
5.AiSensy
Best budget Business API option, especially in India
AiSensy is a WhatsApp-only marketing platform with one of the lowest entry prices on the API lane and a genuinely free forever tier for basic use. It is an official Meta BSP and is very popular in India.
Note the dual pricing: the same Basic plan is Rs 1,500/mo on the Indian pricing page but $45/mo on the USD page. AI capabilities and chatbot flows are paid add-ons, and the platform is squarely aimed at broadcast marketing, which brings template costs and compliance discipline with it.
Pros
- Very low entry price and a free tier
- Purpose-built for WhatsApp campaign marketing
- Official Meta BSP with CTWA ad tooling
Cons
- WhatsApp-only, no omnichannel inbox
- AI and flow builder are paid add-ons
- Marketing-heavy usage means high template message bills
6.Interakt
Best for Indian D2C and Shopify sellers
Interakt, backed by Jio Haptik, targets Indian direct-to-consumer brands. It bundles WhatsApp catalogs, native payments, Shopify integration and campaign tools, and unusually for the API lane it offers unlimited agent seats on paid plans.
Pricing is India-first (roughly Rs 2,799 to Rs 3,799 per month plus tax) and there is a per-message markup on Meta's marketing rates on non-enterprise plans. AI agents are a separately priced add-on.
Pros
- Unlimited agent seats on paid plans
- Strong commerce stack: catalogs, payments, Shopify
- Backed by Jio Haptik, well established in India
Cons
- India-centric; less suited to US or EU buyers
- Per-message markup on top of Meta rates
- API limits: templates, no groups, dedicated number
7.DoubleTick
Best mobile-first Business API tool for sales teams
DoubleTick is a WhatsApp-first sales and marketing tool with a genuinely good mobile app, which is rare on the API lane. It focuses on bulk broadcasts, a team inbox with number masking, and a built-in ordering bot.
International pricing is steep for what it is (Starter at $169.90/mo billed yearly), though Indian pricing is far lower (Rs 2,000/mo). Seats are capped per plan with paid extras, and AI-powered bots are reserved for the custom-priced Enterprise tier.
Pros
- Strong mobile app experience
- Easy bulk broadcasts with analytics
- Number masking and role controls for sales teams
Cons
- Expensive internationally versus Indian pricing
- AI bots locked behind Enterprise
- API limits: templates, no groups, dedicated number
FAQ
360dialog alternatives: frequently asked questions
Try Spun on your existing WhatsApp number
Scan a QR code, keep your number and chat history, and get an AI-powered shared inbox for your whole team at one flat price. No Business API approval, no per-message fees, no templates.
Start your free trialWhich 360dialog alternative should you pick?
Keep 360dialog if you have software and want the cleanest possible API access; its no-markup policy is the best deal on that lane. If you were actually shopping for the software, Respond.io, WATI and SleekFlow bundle access into finished platforms, with the usual API limits and message fees attached.
And if the real goal is your team plus AI on the WhatsApp number you already use, without templates, fees or a dedicated number, that is Spun, flat-priced with unlimited members.
Start your free Spun trialFree trial, no credit card required. See pricing.